Fashion & designer wear
Free deliveryAbove 150 Euros of purchase



Any dispute between Karen by Simonsen and the customer is subject to Danish law.

How to submit a complaint

Did we not live up to your expectations? If so, please contact Karen by Simonsen first, and we will do everything we can to resolve your issue.

A complaint about a product or service purchased from us can be submitted to the Competition and Consumer Authority / Center for Complaints, Carl Jacobsen Vej 35, 2500 Valby.

Find more information on the website

The EU Commission’s online complaint portal can also be used when submitting a complaint.

This is particularly relevant if you are a consumer residing in another EU country. Submit your complaint here - . When submitting your complaint, please enter our email address: